Returns & Exchanges
At Metro Hobbies, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new style doesn't fit quite right, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects the returned garments, we will process your refund or ship your exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing